Privacy Policy

Overview

This Privacy Policy governs the manner in which Serverside Networks Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://serverside.com and https://billing.serverside.com websites (“Sitess”). This privacy policy applies to the Sites and all products and services offered by Serverside Networks Inc.

Types of Data Collected: Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, register on the sites, place an order, fill out a form, or subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, email address, mailing address and phone number. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Sites related activities such as ordering a product/service.

Types of Data Collected: Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system, IP address and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Sites may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.

Usage of Collected Information - Why we Collect It

Serverside.com may collect and use our users’ personal information for the following purposes:

- To improve our sites; we continually strive to improve our websites' offerings based on the information and feedback we receive from you.
- To send periodic and marketing emails (if the client has opted-in to receive them).
- To personalize the user experience; we may use information in the aggregate to understand how our users as a group use the services and resources provided on our sites and services.
- To perform automated anti-fraud checks prior to purchase.
- To respond to user inquiries and requests for information. This data includes registrations for online newsletters, opt-in mailing lists and specific requests for further information.
- To respond to law enforcement organizations, government officials, third parties when compelled by subpoena, court order, or applicable law, or to report or prevent suspected fraudulent or illegal activity in the use of the Services. Serverside.com will notify Customer of the information request or submission as, and if, allowed.
- To improve customer service; your information and feedback helps us to more effectively respond to your customer service needs.

If a User no longer has an active service and wishes to have all of their information deleted, they reserve their right to request that all such data is removed from our systems.

How we protect your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites.

Sensitive and private data exchange between the Sites and its Users only occur over SSL secured communication channels and are encrypted and protected digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Sites, is subject to that website's own terms and policies.

Changes to this privacy policy

Serverside.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at https://billing.serverside.com/submitticket.php